For questions about orders, please include: your order number, the name and ZIP code of the billing address.

BY EMAIL

contactus@madewell.com

BY TELEPHONE

24 hours a day, seven days a week at: 866 544 1937

BY FAX

434 385 5754 for order forms or questions

BY WRITING TO US AT:

Madewell Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001

FOR JAPANESE INQUIRIES

otoiawase@madewell.com or fax us at 866 657 4635

CHARITABLE DONATIONS AND EVENT SPONSORSHIPS

Please direct all charitable inquiries to: charitable.causes@madewell.com. We always try our best to support good causes when we can, but due to the volume of requests we receive, we can't accommodate all of them. If we're able to support your event, you'll hear from us within two weeks. We do appreciate your thinking of us for your charity or benefit.

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