Contact Us
For questions about orders, please include your order number and the name and ZIP code of the billing address.
BY EMAIL
contactus@madewell.com
BY TELEPHONE
24 hours a day, seven days a week at: 866 544 1937
BY LIVE CHAT
To get questions answered right away,
BY FAX
434 385 5754 for order forms or questions
BY WRITING TO US AT:
Madewell Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001
FOR JAPANESE INQUIRIES
otoiawase@madewell.com or fax us at 866 657 4635
CHARITABLE DONATIONS AND EVENT SPONSORSHIPS
Please direct all charitable inquiries to: charitable.causes@madewell.com. We always try our best to support good causes when we can, but due to the volume of requests we receive, we can’t accommodate all of them. If we are able to support your event, you’ll hear from us within two weeks. We appreciate your thinking of us for your charity or benefit.
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