When you register and create your account with madewell.com, we’ll remember your information so the checkout process is easy. You’ll also be able to store all your addresses, manage your email preferences and check your order history.
CAN I PLACE AN ORDER WITHOUT REGISTERING?
Yes, you can. You can also check your order status from the help desk without registering, but registering will give you access to more information about your order.
WHAT WILL YOU DO WITH MY INFORMATION AFTER I REGISTER?
WHAT IF I FORGET MY PASSWORD?
No problem. We can give you a hint. If you still can’t remember, we can reset your password and email a new one to you. We can’t give out passwords over the phone or email them to a different email address than the one used to register.
HOW DO YOU KNOW MY NAME WHEN I VISIT YOUR SITE?
WHEN I ENTER MY NAME DURING REGISTRATION, IS IT SECURE?
We use the Secure Socket Layer (SSL) protocol to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Madewell. For more information on SSL, click here.
WHAT WILL YOU DO WITH MY ADDRESS BOOK INFORMATION?
Your address book is your personal storage space. We do not use the names of the people in your address book to send email promotions or catalogs by mail. When you enter the names in your address book, they will be accessible on your computer; we recommend you click on the link to clear all information after placing your order. This link is also available on our privacy page. Your address book and all other information in your account are accessible when placing phone orders too.