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PAYMENT OPTIONS

FOR U.S. PURCHASES, MADEWELL ACCEPTS THE FOLLOWING PAYMENT METHODS:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • PayPal
  • MasterPass Learn more

We also accept Madewell gift cards online. Click here for more information on using a gift card.

For security purposes, please do not send cash or request CODs. Also, please do not include your credit card number in any email communication.

FOR INTERNATIONAL PURCHASES, MADEWELL ACCEPTS THE FOLLOWING PAYMENT METHODS:

  • Visa
  • MasterCard
  • American Express (select destinations)
  • JCB (Japan)
  • PayPal (select destinations)
  • UnionPay Credit (select destinations)
  • UnionPay Online Payment (select destinations)

Available payment options will be presented at checkout. For other questions regarding international orders, click here.

SALES TAX

For U.S. purchases, applicable sales tax will be charged on total merchandise, including shipping & handling fees, for orders shipped to: AL, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA and WI.


For information on duties and taxes for international purchases, click here.

CHARGING YOUR CREDIT CARD

For U.S. customers: We do not charge your credit card until the date we ship your merchandise to you. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.


For international customers: Your credit card will be billed by Borderfree, our international shipping partner, at the time your parcel leaves the U.S. If you select UnionPay Online Payment as your method of payment, you will be charged at the time you place your order. Your credit card statement will read “BF*MADEWELL” with “BF” denoting the Borderfree network. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.

MULTIPLE SHIPMENTS

If your order is sent in multiple shipments (either to the same destination or to different destinations), your credit card will be charged separately for each shipment.