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Contact Us

For questions about orders, please include your order number and the name and ZIP code of the billing address.

BY EMAIL

U.S.: contactus@madewell.com

INTERNATIONAL: julie@madewell.com

BY TELEPHONE

7am-11:59pm ET, seven days a week at: 866 544 1937 (U.S.), 434 385 5792 (INTERNATIONAL)

BY TWITTER

Have a question? Tweet us Monday through Friday, from 8am to 12am ET

BY LIVE CHAT

We're available every day, from 9am to 12am ET (U.S. only)

BY FAX

434 385 5754 for order forms or questions

BY WRITING TO US AT:

Madewell Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001