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Get the Insider Treatment

You deserve to be rewarded.

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GET THE

INSIDER TREATMENT

GET THE INSIDER TREATMENT

There’s a lot to love about being a Madewell Insider.

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What it means to be an Insider

shopping made easy​

Free shipping

365 days a year, on all orders. No minimum.

Simple returns

Available in-store.

AT YOUR SERVICE

Complimentary styling ​

Get personalized outfitting advice by booking an appointment with one of our experts.​ ​

Free hemming

We’ll ensure you have the perfect inseam.

Get Rewarded ​

Birthday gifts

Receive $25 on the big day, and $15 for your half birthday. We like to celebrate.​

250 points = $10 off

Earn points on purchases and redeem them for dollars off a future order.

SPECIAL EXCLUSIVES

Early access

Shop new collections and collaborations before they launch.​

Invite-only events

Cut the line at special in-store events.

THE BENEFITS OF BEING AN INSIDER

EASY SHOPPING

Free shipping and returns online and in-store, always.

SPECIAL STORE SERVICES

One-on-one styling and denim hemming are on us.

EXCLUSIVE REWARDS

You’ll get one point for every dollar spent, plus $25 off on your birthday.

EARLY ACCESS

Shop our latest collabs and new product drops first.

Madewell Insider Benefits


Spend per calendar year

Free to join

Spend $500+

Spend $1000+

Free shipping and handling

Standard

Standard

Expedited

Earn 1 point per $1 spent

Birthday gift: $25 off

Half-birthday gift: $15 off

Free in-store denim hemming

Access to the bi-annual Insider Event

Early access to promotions + products


Triple point days


Free gift with purchase twice a year


Free returns



Tier celebration gift: 50% off one item



Exclusive Invite-only events



How points work

More to earn, more to love.

One Dollar = One Point

You’ll earn points every time you shop.

You’ll earn points every time you shop.

Track Your Progress

Visit your account to see how many points you’ve accumulated.

You’ll earn points every time you shop.

Earn 250 Points + Get A Reward

For every 250 points, you’ll receive $10 to use toward your next purchase.

You’ll earn points every time you shop.

Spend What You Earned

Redeem your rewards—in stores or online—to buy yourself (or someone else) something special.

You’ll earn points every time you shop.

MORE WAYS TO EARN POINTS

Questions about being an Insider?

We’ve got answers. Plus, visit our Terms and Conditions page for every last detail.

complete your profile

Add your birthday to your account and score 50 points.

attend a stylist appointment

You’ll get 250 points (aka a $10 reward) for each visit, whether it’s virtual or IRL.

WRITE A REVIEW

Earn 10 points for each one you submit.

GET THE ULTIMATE INSIDER EXPERIENCE

Shop from anywhere, track your points and rewards, plus more.

DOWNLOAD OUR APP

FAQs

Questions about being an Insider?

We’ve got answers. Plus, visit our Terms and Conditions page for every last detail.

What is Madewell Insider?

How do I join Madewell Insider?

What benefits do Madewell Insiders get?

How is my Madewell Insider tier status determined?

Will my tier stay the same even though you are introducing points to the program?

How do points work?

Do all purchases count for points?

How do I redeem my rewards?

Do rewards expire?

Where can I see my points, rewards and tier information?

How long does it take for points to show up in my account?

How do I make sure my purchases count toward Madewell Insider tiers and point accumulation?

What happens when I return items?

Can I combine spend from multiple accounts into a single account?

Can I sign up if I don’t live in the U.S.?

When will I receive my birthday gift?

How and when will I receive my Madewell Insider loyalty program gifts?

When are my triple point days?

When will I begin to earn points?

Join our vibrant community

and see just how good it is to be an Insider.

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