Madewell | clothing

GET THE

INSIDER TREATMENT

GET THE INSIDER TREATMENT

There’s a lot to love about being a Madewell Insider.

sign up

THE BENEFITS OF BEING AN INSIDER

EASY SHOPPING

Free shipping and returns online and in-store, always.

SPECIAL STORE SERVICES

One-on-one styling and denim hemming are on us.

EXCLUSIVE REWARDS

You’ll get one point for every dollar spent, plus $25 off on your birthday.

EARLY ACCESS

Shop our latest collabs and new product drops first.

EVERYTHING INSIDERS ENJOY


Spend per calendar year

Free to join

Spend $500+

Spend $1000+

Free shipping and handling

Free Standard

Free Expedited

Free Expedited

Free returns

Birthday gift: $25 off

Free denim and leather monogramming

Free hemming on jeans in store

Double points on jeans

Stylist appointment rewards (aka 250 points)

Invitations to special events

Skip the line

Early access to products + promotions

Special annual gift with purchase


Tier celebration gift: 50% off one item



Exclusive Icon-only gifts + offers



THE QUICK POINTS ON POINTS

One Dollar = One Point

You’ll earn points every time you shop, including 2x the points when you buy jeans (hello, faster rewards).

Track Your Progress

Like to know where you stand? Head to your account and see how many points you’ve racked up.

Earn 250 Points + Get A Reward

For every 250 points, we’ll give you $10 to use toward your next purchase. The more points you earn, the more rewards you get.

Spend What You Earned

Use those rewards and treat yourself—in stores or online—to something special.

MORE WAYS TO EARN POINTS

complete your profile

Add your birthday to your account and score 50 points.

attend a stylist appointment

You’ll get 250 points (aka a $10 reward) for each visit, whether it’s virtual or IRL.

WRITE A REVIEW

Earn 10 points for each one you submit.

GET THE ULTIMATE INSIDER EXPERIENCE

Shop from anywhere, track your points and rewards, plus more.

DOWNLOAD OUR APP

THE FAQ

Questions about this whole Insider thing? We get it and we’ve got answers. Plus, don’t forget to visit our Terms and Conditions page for all the little details.

WHAT IS MADEWELL INSIDER? 

HOW DO I JOIN MADEWELL INSIDER?

WHAT BENEFITS DO MADEWELL INSIDERS GET?

HOW IS MY MADEWELL INSIDER TIER STATUS DETERMINED?

HOW DO POINTS WORK?

DO ALL PURCHASES COUNT FOR POINTS?

HOW DO I REDEEM MY REWARDS?

DO REWARDS EXPIRE?

WHERE CAN I SEE MY POINTS, REWARDS AND TIER INFORMATION?

HOW DO I MAKE SURE MY PURCHASES COUNT TOWARD MADEWELL INSIDER TIERS AND POINT

ACCUMULATION?


WHAT HAPPENS WHEN I RETURN ITEMS?

CAN I COMBINE SPEND FROM MULTIPLE ACCOUNTS INTO A SINGLE ACCOUNT?

CAN I SIGN UP IF I DON’T LIVE IN THE U.S.?

WHEN WILL I RECEIVE MY BIRTHDAY GIFT?

HOW AND WHEN WILL I RECEIVE MY MADEWELL INSIDER LOYALTY PROGRAM GIFTS?

READY TO BE REWARDED?