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CONTACT US

For questions about orders, please include your order number and the name and ZIP code of the billing address.

BY EMAIL

U.S.: contactus@madewell.com
INTERNATIONAL: julie@madewell.com

BY LIVE CHAT

We’re available every day, from 9am to 11:59pm ET.

BY TELEPHONE

7am–11:59pm ET, seven days a week at: 866 544 1937 (U.S.), 434 385 5792 (INTERNATIONAL)

BY TWITTER

Have a question? Tweet us from 7am to 12am ET, seven days a week

@askmadewell

BY FAX

434 385 5754 for order forms or questions

BY WRITING TO US AT:

Madewell Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001