CONTACT US
For questions about orders, please include your order number and the name and ZIP code of the billing address.
BY EMAIL
U.S.: contactus@madewell.com
INTERNATIONAL: julie@madewell.com
BY LIVE CHAT
We’re available every day, from 9am to 11:59pm ET.
BY TELEPHONE
7am–11:59pm ET, seven days a week at: 866 544 1937 (U.S.), 434 385 5792 (INTERNATIONAL)
BY TWITTER
Have a question? Tweet us from 7am to 12am ET, seven days a week
BY FAX
434 385 5754 for order forms or questions
BY WRITING TO US AT:
Madewell Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001