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SHIPPING & HANDLING (THE FINE PRINT)

SHIPPING TO THE UNITED STATES

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address and items selected.

SHIPPING RATES

We offer free shipping to all Madewell Insider.&dagger See the below table for details.&Dagger

shipping method Madewell Insider Order Placed order delivered
Madewell Insider Madewell Muse Madewell Icon
-- 6 to 8 business days*
Economy $3.00
FREE FREE FREE
-- 6 to 8 business days*
Standard $5.00
$5.00 FREE FREE
-- 3 to 6 business days*
Expedited $15.00
$15.00 $15.00 FREE
-- 2 to 3 business days*
Overnight** $20.00
$20.00 $20.00 $20.00
Before 12pm ET Monday through Thursday Next day
After 12pm ET Monday through Wednesday Day after next
Between Thursday 12pm ET and Friday 12pm ET Monday
Between Friday 12pm ET and Monday 12pm ET Tuesday
Saturday** $35.00
$35.00 $35.00 $35.00
Between Thursday 12pm ET and Friday 12pm ET Saturday

*Delivery times go into effect the business day after you place an order.
**Overnight and Saturday shipping availability and order cutoff times are subject to change. Please see options at checkout.

Economy orders will be shipped by UPS SurePost and may be delivered by the U.S. Postal Service. Standard, expedited, overnight and Saturday orders will be shipped and delivered by UPS.

Unfortunately, we can only ship to P.O. Boxes via economy shipping.

Shipping charges are per address. Orders that qualify for free shipping will receive free shipping for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.

†Free shipping valid for Madewell Insiders at madewell.com on orders shipping to the continental U.S. and P.O. Boxes only. You must be signed in to your Madewell Insider Loyalty customer account at time of purchase to receive Madewell Insider shipping rates. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping details. Free shipping will be automatically applied to qualifying orders at checkout. Terms of offer are subject to change.

‡For more details on the Madewell Insider Loyalty program, see Terms and Conditions.

MULTIPLE SHIPMENTS

Your order may arrive in multiple packages. If your order is sent in multiple shipments (either to the same destination or to different destinations), your credit card will be charged separately for each shipment.

IN-STORE PICKUP (U.S. ONLY)

In select markets, you can choose to pick up your online order at your local Madewell store with no shipping charge. Certain products may be unavailable for in-store pickup, including gift cards. Orders will be delivered to your selected store and ready for pickup within 4 to 7 business days. Some orders may be available even sooner (as early as same day) if all of your items are already available in your selected store.


Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID.


You may also designate another individual to pick up your order if you provide them with the pickup notification received via e-mail. They should also bring a government-issued photo ID.


If you are not able to pick up your order within 7 calendar days, it will be returned to our warehouse, and you will be refunded in the form of your original payment. You should expect to see the credit in 3—5 additional business days.

SHIPPING TO CANADA

We're happy to offer the following flat-rate shipping methods:

shipping method delivery time order subtotal shipping charge
Canada Post 4 to 8 business days -- CAD 10
DHL Express 4 business days CAD 174.99 and less CAD 25
DHL Express 4 business days CAD 175 or more FREE

SHIPPING TO SELECT INTERNATIONAL DESTINATIONS

We're excited to offer flat-rate shipping to our international destinations via DHL Express. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.

Please note that delivery times go into effect the business day after you place an order.

Click here for international FAQs.

Asia Pacific Express Delivery Times Standard Delivery Times
Japan 4 to 8 business days 7 to 12 business days
Taiwan 2 to 4 business days 7 to 10 business days
Hong Kong 2 to 4 business days 7 to 10 business days
Australia, China, India, Indonesia, Macau, New Zealand, Philippines, South Korea, Sri Lanka, Thailand 3 to 5 business days 7 to 16 business days
Singapore 3 to 5 business days 5 to 8 business days
Bangladesh, Pakistan 4 to 6 business days
Brunei, Cambodia, Maldives 5 to 7 business days
Latin America and the Caribbean Express Delivery Times Standard Delivery Times
Barbados, Belize, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Trinidad and Tobago 2 to 4 business days
Cayman Islands 2 to 5 business days
Antigua and Barbuda, Bolivia, Brazil, Grenada, Paraguay, Peru 3 to 5 business days
Bermuda, Guadeloupe, Martinique 3 to 6 business days
Aruba, Turks and Caicos Islands 3 to 7 business days
Dominica 4 to 6 business days
Montserrat, Saint Kitts and Nevis, Saint Lucia 4 to 7 business days
French Guiana 5 to 8 business days
Europe Express Delivery Times Standard Delivery Times
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom 2 to 4 business days 5 to 10 business days
Lithuania, Malta, Romania 3 to 5 business days 4 to 12 business days
Iceland 3 to 6 business days
Cyprus 4 to 6 business days
Gibraltar, Guernsey, Jersey 4 to 7 business days
Russian Federation 10 to 15 business days
Middle East and Africa Express Delivery Times Standard Delivery Times
Israel, Saudi Arabia, Turkey, United Arab Emirates 2 to 4 business days 5 to 10 business days
Bahrain, Egypt, Oman, Qatar 3 to 5 business days 5 to 10 business days
Reunion 3 to 8 business days
Jordan, Kuwait 4 to 6 business days 5 to 10 business days