SHIPPING & HANDLING (THE FINE PRINT)
AN IMPORTANT SHIPPING FYI
Please be mindful that you may experience shipping delays as we work to ensure the health and safety of the teams in our distribution centers. Due to the impact of COVID-19 we’ve temporarily suspended expedited and overnight shipping. We thank you for your understanding.
SHIPPING TO THE UNITED STATES
We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address and items selected.
We offer free shipping to all Madewell Insiders.† See the below table for details.‡
|SHIPPING METHOD||SHIPPING & HANDLING RATES||ORDER PLACED||ORDER DELIVERED|
|--||7 to 8 business days*|
|--||4 to 8 business days*|
|--||2 to 3 business days*|
|Overnight**||$25.00||$25.00||$25.00||$25.00||Before 12pm ET Monday through Thursday||Next day|
|After 12pm ET Monday through Wednesday||Day after next|
|Between Thursday 12pm ET and Friday 12pm ET||Monday|
|Between Friday 12pm ET and Monday 12pm ET||Tuesday|
*Delivery times go into effect the business day after you place an order.
**Overnight and Saturday shipping availability and order cutoff times are subject to change. Please see options at checkout.
Economy orders will be shipped by UPS SurePost and may be delivered by the U.S. Postal Service. Standard orders may be delivered by UPS or the U.S. Postal Service (USPS). Expedited, overnight and Saturday orders will be shipped and delivered by UPS.
Unfortunately, we can only ship to P.O. Boxes via economy shipping.
Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.
Our Flat-Rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat rate charge may exceed actual shipping costs.
†Free shipping and handling valid for Madewell Insiders at madewell.com on orders shipping to the continental U.S. and P.O. Boxes only. You must be signed in to your Madewell Insider Loyalty customer account at time of purchase to receive Madewell Insider shipping handling rates. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping and details. Free shipping and handling will be automatically applied to qualifying orders at checkout. Terms of offer are subject to change.
‡For more details on the Madewell Insider Loyalty program, see Terms and Conditions.
Your order may arrive in multiple packages. If your order is sent in multiple shipments (either to the same destination or to different destinations), your credit card will be charged separately for each shipment.
MADEWELL MARKETPLACE (U.S. ONLY)
The same shipping timelines and rates apply to our Marketplace products. Items will ship directly from the Marketplace vendor, so your package will arrive with their branding. As with Madewell products, tracking information can be found in your order history and shipping confirmation email.
SHIPPING TO CANADA
We're happy to offer the following flat-rate shipping methods:
|SHIPPING METHOD||DELIVERY TIME||ORDER SUBTOTAL||SHIPPING CHARGE|
|UPS i-parcel Select||2 to 10 business days||--||CAD 10|
|UPS Worldwide Express||5 business days||CAD 174.99 and less||CAD 25|
|UPS Worldwide Express||5 business days||CAD 175 or more||FREE
SHIPPING TO SELECT INTERNATIONAL DESTINATIONS
We're excited to offer flat-rate shipping and handling to our international destinations via UPS Worldwide Express. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.
Please note that delivery times go into effect the business day after you place an order.
|ASIA PACIFIC||EXPRESS DELIVERY TIMES||STANDARD DELIVERY TIMES|
|Japan||2 to 6 business days||5 to 11 business days|
|India||3 to 6 business days||5 to 13 business days|
|Brunei, Cambodia, Macau, Maldives, Pakistan, Philippines, Sri Lanka||3 to 6 business days|
|China, Taiwan||3 to 6 business days||5 to 9 business days|
|Singapore||3 to 6 business days||6 to 9 business days|
|Korea, New Zealand||3 to 6 business days||6 to 10 business days|
|Thailand||3 to 6 business days||6 to 12 business days|
|Australia||3 to 6 business days||6 to 18 business days|
|Hong Kong||3 to 6 business days||7 to 9 business days|
|Indonesia||3 to 6 business days||8 to 15 business days|
|LATIN AMERICA AND THE CARIBBEAN||EXPRESS DELIVERY TIMES||STANDARD DELIVERY TIMES|
|St. Kitts and Nevis||2 to 4 business days|
|Antigua and Barbuda, Aruba, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Lucia, Trinidad and Tobago, Turks and Caicos Islands||2 to 6 business days|
|Brazil, Costa Rica, Mexico||2 to 6 business days||5 to 10 business days|
|EUROPE||EXPRESS DELIVERY TIMES||STANDARD DELIVERY TIMES|
|Bulgaria, Cyprus, Estonia, Gibraltar, Guernsey, Iceland, Jersey, Malta||2 to 6 business days|
|Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lichtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom||2 to 6 business days||4 to 8 business days|
|Ireland, Latvia, Lithuania, Norway, Poland, Slovakia, Slovenia||2 to 6 business days||5 to 9 business days|
|Romania||3 to 6 business days|
|Russia||3 to 6 business days||5 to 13 business days|
|MIDDLE EAST AND AFRICA||EXPRESS DELIVERY TIMES||STANDARD DELIVERY TIMES|
|Turkey||2 to 6 business days||5 to 13 business days|
|Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Reunion||3 to 6 business days|
|Saudi Arabia||3 to 6 business days||5 to 12 business days|
|Israel, United Arab Emirates||3 to 6 business days||5 to 9 business days|