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Store Services

MADEWELL, IRL

Custom embroidery, leather stamping, expert styling advice—you can get a lot more than your favorite wardrobe superheroes at our stores (though you’ll definitely find those too). So stop by, we can’t wait to see you (!).

FROM DENIM REPAIRS TO DENIM RECYCLING, HERE’S WHAT MADEWELL STORES OFFER, AT A GLANCE.

STYLING

Need help finding your next pair of jeans? Looking to master that T-shirt half tuck? Or want to know what shoes look best with that dress? Our expert stylists are ready for you. Click here to book an appointment with them.

DENIM HEMMING

Our experts will help you get a juuuust-right fit (apologies to your tailor). Oh, and if you’re a Madewell Insider, jeans hemming is 100% free.

DENIM REPAIRS

Our jeans are made to last but, you know, life happens. That’s why you can always bring them in for patching, mending and other fixes so you never have to say goodbye to your go-to pairs.

DENIM RECYCLING

Got an old pair of jeans (any brand)? Bring them to a store—we work with Cotton’s Blue Jeans Go Green™ program to turn them into housing insulation and donate it to organizations like Habitat for Humanity. Plus, you get $20 off a new pair (!).*

IN-STORE PICKUP

See something you love on our site and want it right away? Have your order shipped right to a local store where you can pick it up (and maybe try on a few more things while you’re there).

IN-STORE RETURNS

Skip the line at the post office and bring any items you want to return to one of our stores instead—it’s way more fun, we promise.

The above services are available at all Madewell stores,
so stop by and one of our stylists will be happy to help.

Find a store near you

*$20 discount valid on purchases of full-price Madewell branded jeans made in Madewell stores or at madewell.com when you contribute one pair of jeans to Cotton’s Blue Jeans Go Green™ denim recycling program. Not valid on phone orders. Discount cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer. Discount not valid on third-party branded items. Terms are subject to change. Blue Jeans Go Green™ is a trademark of Cotton Incorporated. All denim collected through Cotton’s Blue Jeans Go Green™ program is recycled into insulation, and a portion of this insulation will be distributed to help communities in need. Insulation quantities related to Cotton’s Blue Jeans Go Green™ denim recycling program may be adjusted each year. Insulation provided to Habitat for Humanity upon availability.